Linda Miles
Founder of Linda Miles and Associates, an INC 500 Company, is a true pioneer in the field of practice management consulting. Spanning a career of four decades in dentistry and 29 years as a speaker, consultant, and author, Linda’s newest achievement is teaming up with the new owner/CEO of LLM&A, Dr. Rhonda Savage to take Linda Miles and Associates worldwide.
In addition to being a member of Academy of Dental Management Consultants, Linda is a 25-year member of the National Speakers Association, earning her CSP award in 1983. She also earned her Certified Management Consult Designation of the Institute of Management Consultants in 1993. Linda has spoken in all fifty states and on four continents to thousands of dentists and staff. She has written three books and produced numerous DVDs, CDs and Videos over the years. Many of Linda’s consulting clients rank in the top percentile of successful practices in North America with the best-trained team members in dentistry. In March of 2005, Linda was bestowed the highest honor of her career when she received the Distinguished Service Award at the Hinman Dental Meeting in Atlanta. In the 97 years of Hinman, this award has been given only eleven times. Other recipients include Dr. Peter Dawson, Dr. LD Pankey, and Dr. Gordon Christensen to name a few.
COURSE OBJECTIVES
To better communicate within the office (women to women)
How to learn better verbal skills
How to keep a happy office when 90% of the staff is women
How to make co-workers look good
Spotlights versus microscopes on achievements
The difference between real versus imagined behaviors
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Dr. Gerard J. Chiche
is the Helmer Professor and Chairman of the Prosthodontics Department at Louisiana State University School of Dentistry. He has numerous programs nationally and internationally and holds membership in the American College of Dentists, the American Academy of Esthetic Dentistry, the American Academy of Fixed Prosthodontics, the American Academy of Restorative Dentistry and the Omicron Kappa Upsilon Dental Honor Society. He is a Past President of the American Academy of Esthetic Dentistry and is also, respectively with Alain Pinault and Hitoshi Aoshima the author of the textbooks Esthetics of Anterior Fixed Restorations, and Smile Design—A Guide for Clinician, Ceramist and Patient, both published by Quintessence Pub. Co. He serves as adjunct faculty at the Pankey Institute. He is the recipient of the 2003 LSU Alumni Award, the 2003 Educational Community Achievement Award of the Seattle Study Club for best dental educator of the year and the 2007 Distinguished Lecturer Award of the Greater New York Academy of Prosthodontics.